JOB DESCRIPTION

POSITION TITLE: Community and Youth Development Coordinator

Level in the Organizational Chart: Individual Consultant

FWB Head of Coordination and Mental Health Coordinator
Community and Youth Development Coordinator

Department: Family Wellbeing

Reports to: FWB Head of Coordination and Mental Health Coordinator

Position:

✓ Full-time

✓ Eight hours each day, Monday through Friday, from 8:30 a.m. to 5:30 p.m., based on Mexico’s working hours.

✓ Includes conducting country visits for quality control, providing technical assistance in the field, and conducting case follow-up as required (NPH may require this Coordinator to dedicate up to 40% of their annual working time to visits and fieldwork).

I. PURPOSE OF THE POSITION (OBJECTIVE)

The Community and Youth Development Coordinator will lead technical functions related to community development, family strengthening, and the comprehensive development and participation of adolescents and youth, ensuring that NPH programs are aligned with technical standards, rights-based approaches, meaningful participation, protection, and international best practices.

The role will contribute to the development and consolidation of NPH’s Programmatic Framework in these areas, transforming institutional models and principles into methodologies, standards, policies, protocols, manuals, toolkits, and practical tools that can be implemented consistently by national teams and adapted to their contexts.

The position will serve as an international technical reference, providing guidance, capacity strengthening, and support to national teams, as well as contributing to the development of implementation, monitoring, and evaluation systems that enable continuous improvement in program quality.

II. MAIN RESPONSIBILITIES AND FUNCTIONS (DUTIES)

The Community and Youth Development Coordinator will be responsible for:

Community Development and Family Strengthening:

• Develop and update methodologies aimed at strengthening families, communities, and support networks.

• Provide technical guidance for the development of community interventions that promote the wellbeing, protection, and development of children, adolescents, and youth.

• Promote the active participation of families and communities in the planning and development of interventions.

• Strengthen the connection between NPH programs and the resources and services available in communities.

• Promote interventions that strengthen family and community capacities and contribute to reducing dependence on institutional services when appropriate.

• Contribute to the development of sustainable community intervention models that can be adapted to different national contexts.

Youth Development and Participation:

• Develop and promote an institutional youth development framework that addresses the developmental, social, educational, and vocational needs of adolescents and youth.

• Design methodologies that promote the development of autonomy, life skills, decision-making, and preparation for adult life.

• Promote the meaningful participation of adolescents and youth in decisions, programs, and activities that affect them.

• Develop strategies related to leadership, community participation, citizenship, and competency development.

• Contribute to strengthening programs related to vocational guidance, employability, entrepreneurship, workforce integration, and transition to independent living.

• Promote intervention models that make it possible to assess the progressive development of competencies, autonomy, and youth participation.

Development of the Programmatic Framework and Implementation Systems:

• Contribute to the development, updating, and operationalization of NPH’s Programmatic Framework in the areas under their responsibility.

• Define essential components, expected results, implementation principles, and minimum program standards.

• Translate the Programmatic Framework into methodologies and systems that enable its consistent application across different countries.

• Develop tools and processes to support program planning, implementation, monitoring, and review.

• Establish criteria for assessing the quality of implementation and the adoption of methodologies by national teams.

• Identify gaps between program design and local implementation and propose improvement actions.

Development of Policies, Protocols, Manuals, and Tools:

• Lead or contribute to the development and updating of policies, protocols, procedures, and technical standards related to their area of responsibility.

• Develop manuals, toolkits, practical guides, and tools that facilitate the local implementation of institutional methodologies.

• Develop tools for planning, intervention, documentation, decision-making, and follow-up.

• Ensure consistency between the Programmatic Framework and the policies, protocols, and tools developed.

• Incorporate evidence, best practices, and lessons learned from the countries into updates of institutional resources.

• Promote tools that are sufficiently structured to ensure quality while remaining practical and adaptable to local capacities and contexts.

Training and Technical Assistance:

• Design and coordinate ongoing technical training for local teams in the areas of community development, family strengthening, and youth development, as well as in the application of the Programmatic Framework and institutional tools.

• Design training-of-trainers strategies to increase the technical capacity established within the countries.

• Serve as an international technical reference and provide guidance and mentoring to national teams.

• Support the implementation of methodologies, policies, protocols, and tools and assist in adapting them to local contexts.

• Identify capacity gaps and propose technical strengthening plans.

• Promote the progressive autonomy of national teams, avoiding assuming operational responsibilities that belong to the countries.

Monitoring, Evaluation, and Continuous Improvement:

• Contribute, jointly with MEAL, to the design of systems and indicators for evaluating program implementation, quality, and results.

• Analyze information from the countries to identify trends, gaps, best practices, and technical needs.

• Evaluate the usefulness and effectiveness of the methodologies and tools developed.

• Document best practices, results, and lessons learned and facilitate their transfer between countries.

• Use the evidence generated to update and improve the Programmatic Framework, methodologies, policies, protocols, and tools.

• Prepare technical reports and recommendations that facilitate decision-making at the national and international levels.

Interdepartmental Collaboration:

• Establish working relationships with other NPH International departments, including child protection, education, health, mental health and psychosocial wellbeing, employability, fundraising, operations, and MEAL.

• Promote the integration of the different technical areas into interventions aimed at children, adolescents, youth, families, and communities.

• Participate in the planning and implementation of the Country Support Plan (PAP) and in the development of the FWB operational plan.

• Participate in strategic planning processes and the development of new initiatives related to their area of specialization.

• Facilitate the exchange of knowledge and best practices among the different NPH countries.

III. MAIN ACTIVITIES

During country-level field visits:

• Provide training on NPHI policies, processes, standards, and methodologies, as well as on the implementation of the Programmatic Framework and program strategy, to staff as necessary.

• Provide technical support to local teams.

• Support the implementation and adaptation of institutional methodologies, protocols, manuals, toolkits, and tools.

• Evaluate the quality of implementation of the programs and methodologies under their responsibility.

• Identify technical gaps and propose recommendations and next steps.

• Evaluate, at the country level, employees’ and country leaders’ application and knowledge of NPHI family wellbeing policies and standards.

• Submit a written technical report for each visit conducted.

During work-from-home hours:

• Submit an annual work plan regarding the programs and technical priorities under their responsibility to the FWB Head of Coordination and Mental Health Coordinator and/or Director of Operations.

• Monitor the implementation of the NPH strategic plan objectives assigned to their coordination.

• Develop and/or update the Programmatic Framework, policies, protocols, manuals, toolkits, tools, and implementation systems corresponding to their area.

• Provide ongoing training and technical assistance to local teams based on approved annual plans.

• Maintain regular communication with country liaisons through follow-up meetings, email, and other institutional tools.

• Present programmatic and technical results, including progress, gaps, and recommendations.

• Submit reports every four months according to projected results.

• Update NPH’s official digital platforms as required.

• Participate in the development and/or updating of policies, manuals, processes, and protocols as required by FWB or national directorates.

• Seek the development of strategic partnerships with civil society organizations, local governments, and other entities of interest to NPH.

• Participate in the organization of workshops, technical exchange spaces, and youth development activities according to institutional priorities.

• Comprehensively document their work with NPHI and with local teams using institutional platforms.

• Participate, as requested, in meetings with the Family Wellbeing team and local teams to follow up on ongoing work strategies.

Internal Contacts:

Members of local teams in programmatic areas related to family wellbeing, youth development, education, social work, mental health, protection, employability, and community services. Other NPH International departments, including communications, fundraising offices, projects, operations, administrators, and MEAL.

External Contacts:

Government authorities, relevant specialists, civil society organizations, community networks, educational institutions, strategic partners, and other entities relevant to the development of NPH programs.

Associated Direct Reports:

FWB Head of Coordination and Mental Health Coordinator
Director of Operations

Required Professional Knowledge / Experience

• Strong knowledge of community development, family strengthening, and youth development.

• Demonstrated ability to design, implement, monitor, evaluate, and objectively report on programs.

• Experience in developing programmatic frameworks, methodologies, policies, protocols, manuals, toolkits, and technical tools.

• Ability to develop implementation and evaluation systems and criteria.

• Skills in analyzing and interpreting programmatic and results information.

• Ability to understand and adapt to local limitations of social protection systems and community services in Latin America.

• Strong effective communication, facilitation, and presentation skills.

• Strong organizational, planning, and time-management skills.

• Knowledge of social issues and community contexts in Latin America.

• Knowledge of child rights approaches, youth participation, and safeguarding.

• Experience in team training and inter-institutional work.

• Experience working with adolescents, youth, families, and communities in vulnerable contexts.

• Bilingual in English/Spanish.

Education (Academic Level):

• Bachelor’s degree in Social Work, Psychology, Education, Community Development, International Development, Social Sciences, Youth Studies, or related fields.

• Additional training in community development, youth development, program management, evaluation, child protection, or related areas is desirable.

• More than three years of experience in community settings and/or in the protection of children, adolescents, and families in situations of social vulnerability.

• One year of experience providing services to NPH is an advantage.

• Other relevant experience with civil society associations, development organizations, and international cooperation.

Attitudes and Values:

• Enjoy teaching and capacity development.

• Clear communication.

• Collaborative work.

• Technical leadership.

• Cultural sensitivity and teamwork.

• Initiative and problem-solving orientation.

• Critical thinking and results orientation.

• Attention to detail and common sense.

• Commitment to strengthening and promoting the autonomy of local teams.

NPHI promotes servant leadership that upholds the principle of subsidiarity (that local teams and communities should be empowered to decide and act on the issues closest to them). Actions that reflect this principle include:

• Developing and strengthening the capacity of local teams.

• Engaging with empathy.

• Understanding local culture and context.

• Explaining the criteria behind decisions that affect local teams and communities.

• Demonstrating respect for the priorities and commitments of local teams toward children, youth, and families.

• Promoting sustainable solutions that enable national teams to operate with greater autonomy.

Software Knowledge:

Word, Excel, PowerPoint, Outlook, Google Drive, Microsoft Teams, Planner, SharePoint, and other required institutional platforms.

Work Tools:

Laptop.